These error codes indicate a communication error between one of the stride motors and the lower control board.
Follow these steps to identify the issue:
- Unplug the unit and swap the two stride motor plug cables located on the lower control board inside the machine.
- Plug the unit back in and check the error code again.
- If the error code is the same as it was before you swapped the cables, the issue is in the lower control board.
- If the error code switched from an error 2, 21, 22 or 23 to an Error 3, 30, 31 or 32, the issue is in the left stride motor.
- If the error code switched from an error 3, 31, 32 or 33, to an Error 2, 20, 21 or 22 the issue is in the right stride motor.
- Contact Octane Fitness or your local dealer to replace the faulty part.