I LOST MY POWER SUPPLY, WHAT DO I DO?
For a replacement power supply, please call 800.726.9662 or email [email protected].
For a replacement power supply, please call 800.726.9662 or email [email protected].
On all products, the power input is on the right side of the unit as you face forward (toward the console).
Q35, Q37, Q45, Q47: Near the front beneath the chrome rails
xR6: Near the front (look for the ‘power input’ sticker)
xR3, xR4: At the back below the Octane Fitness logo
These error codes indicate a communication error between one of the stride motors and the lower control board.
This is a brake error, indicating that the servomotor may not be working properly.
If none of these adjustments resolved the brake error, contact Octane Fitness or your local dealer for assistance.
The heart rate receiver is located behind the plastic cover on the back of the seat.
This may result from the speed sensor being misaligned. Follow the instructions in your assembly instructions to remove the top cover, then test and align the speed sensor.
The keypad may be faulty or a button may be stuck.
This code indicates a communication error between the console and lower control board. Try unplugging and re-plugging in the connections on the back of the console and on the lower control board (located under the top main cover) to clear the error.
If the error is not cleared, contact Octane Fitness for additional instructions.